Updated 4.15.20 – A message from our CEO: COVID-19
Posted: March 18th, 2020Authors: Bill S.
April 15,2020 – ALL4 has launched 4 The Record – Quarantine Series, a compilation of articles, videos, and webinars to keep the regulated community up to date during the COVID-19 pandemic. We developed this publication to share timely technical knowledge in a variety of ways to help environmental personnel navigate challenges that may arise now and in the future.
4 the Record – Quarantine Series
(March 18, 2020) What a difference five days can make! ALL4’s approach to dealing with COVID-19 has certainly evolved during the past five days. Just yesterday, we mandated our employees to work from home (WFH) through April 3, 2020. We will have a single staff member working during normal business hours in the office at our PHL headquarters for the duration of our WFH mandate. Our Regional Offices will have the discretion to allow one staff member to work from the office if they desire, while factoring in any local/state/federal direction. Bottom line: we are all working and working together!
If you want to know about the happenings at ALL4 – our all staff routine Monday Morning Meeting (MMM) took a unique twist on Monday when we had 68 video conference participants! ALL4 Technical Director, Dan Dix, handled the emcee role to perfection and guided us through our routine office updates followed by our technical, HR, Business Development, Recruiting, and IT updates. We completed the meeting the same way we do every week, with our ALL4 High 5’s and celebrations. I extend a public High 5 to Chester Ney, ALL4’s IT Director, who has been preparing ALL4 for a completely remote operating scenario since he took over our IT reins several years ago. Our ability to stay connected to our project teams and to our clients is a credit to his diligence.
As you probably know, our culture is a big part of who we are. It was cool to see our culture quickly adapt to a full WFH environment and drive our purpose of growing sustainable community. I couldn’t be prouder of how the organization is pulling together to navigate these unusual times. I see people reaching out to one another and to the company as a whole on our internal employee engagement platform with humor; sharing WFH pictures of workspaces and their children; sharing wonderful binge TV lists; new hires who have switched to WFH full time without missing a beat; parents sharing coping strategies and insightful thinking; and everyone caring about each other and our clients. Next week we will celebrate 18 years of ALL4 – I am curious to see how a virtual toast will work!
So what is ALL4 doing differently? From an internal perspective, we are conducting a daily Business Unit call to ensure alignment, collaboration, and connectivity. We are coordinating back-up support for each project team in the event that any of our co-workers get sick, and we are lining up technical resources to ensure that ALL4 quality standards are upheld. Externally, our client managers are reaching out to each ALL4 client to better understand how they are being impacted:
- First off, how are they doing? These are uncertain times for everyone and maintaining our sense of community is critical,
- What changes have occurred or what policies are in place at our clients’ locations that could influence how we execute work together? and
- What changes to our clients’ operations are occurring that impact the support needed from ALL4? Our intention is to be connected to our community of clients and to be available to support in any way we can (including if that “support” means call me back next week when I know more!
Lastly, we are looking for ways to be in contribution during a time when businesses and people are functioning differently. The question I pose to folks reading this is “What could ALL4 do to help me or my business during this time?” If you have something in mind, please send me an email (email@example.com) as I want to hear from you. Stay healthy and safe!
Posted March 12, 2020:
To Our Clients and Customers,
The health and safety of our employees and our clients is a top priority. Due to the concern surrounding the Coronavirus (COVID-19), we are continuously monitoring this situation and will continue to follow the guidelines recommended by the U.S. Center for Disease Control (CDC), local, and regional government agencies. Currently, ALL4 is operating as usual and we have implemented our Emergency Action Plan regarding a pandemic event in accordance with our standard business continuity practices. ALL4’s plan follows a phased approach that involves mitigating risk of exposure and spread of the virus by leveraging several factors. Proactively, we have implemented the following actions to support the health and well-being of our employees, clients, and community.
- Enhanced cleaning of our facilities
- Increased personal hygiene measures
- Limiting non-essential business travel
- Monitoring all employee travel and requiring self-quarantining as appropriate
- Encouraging work from home in the event of illness, Coronavirus exposure, or concern
ALL4’s workforce has a well-established work from home policy that is utilized by nearly all our employees on a regular basis and we expect that this entrenched flexibility will enable people to take the necessary precautions to stay healthy and meet our clients’ needs. Consistent with our culture of the past 18 years and through these unusual times, we will continue to invest in the well-being of our employees, clients and communities. We are prepared to continue to provide the high quality, personal service you have come to expect.